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At Fox Smart, we believe that every customer is entitled to superior technical support.
We will go the extra distance to ensure our products function as designed and
that they meet your expectations. If you haven't yet tried out our
Cisco Smart Update
product, e-mail us today at
to get an evaluation copy of the software. And if you have
purchased the software and would like us to integrate
it into your specific environment, we also offer
Toolkit Integration Services.
If you are having problems setting up or running the
Cisco Smart Update software, please
try using one of the following 24x7 online resources to help solve your problem.
In addition, you can always e-mail us at
.
Most of the time, your problem can be easily solved by visiting our
Frequently Asked Questions (FAQ) page. This page lists solutions to the most common technical problems.
Alternatively, you may visit our knowledge base page. Our knowledge base
provides technical bulletins to help you through various technical
problems and scenarios.
To learn how to use the Cisco Smart Update (CSU) product, please visit our developer documentation
page. The developer documentation features the CSU Programmer's Guide and
the CSU Javadoc API's which will help guide you through the CSU development process.
If one of our online resources is not sufficient to solve your problem,
we are happy to provide support via e-mail at
.
We will do our best to respond to your e-mail within hours of its receipt.
For other contact information, click the "Contact Information" link above.
Note that we provide phone support to our registered customers. If you are unaware
of our phone contact information, please e-mail us at
and we will provide it to you.
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For any support related issues, please e-mail us at
We will respond to your request as soon as possible - usually within 24 hours.
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Fox Smart sends out periodic updates on our company, our products, and Cisco router configuration
automation in general. Feel free to enter your contact information below to join our
"e-mailing list". We respect your privacy and you can unsubscribe at any time.
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