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At Fox Smart, we believe that every customer is entitled to superior technical support. We will go the extra distance to ensure our products function as designed and that they meet your expectations. If you haven't yet tried out our Cisco Smart Update product, call us today to get an evaluation copy of the software. And if you have purchased the software and would like us to integrate it into your specific environment, we also offer Toolkit Integration Services.

If you are having problems setting up or running the Cisco Smart Update software, please try using one of the following 24x7 online resources to help solve your problem. In addition, you can always contact us during our standard support hours. Most of the time, your problem can be easily solved by visiting our Frequently Asked Questions page. Please feel free to browse the FAQ to see if that can solve your problem. Alternatively, you may visit our knowledge base page. Our knowledge base provides various technical bulletins to help you through various technical problems and scenarios. To learn how to use the Cisco Smart Update (CSU) product, please visit our developer documentation page. The developer documentation features the CSU Programmer's Guide and the CSU Javadoc API's which will help guide you through the CSU development process. If one of our online resources is not sufficient to solve your problem, we are happy to provide phone support to our registered customers Monday through Friday between 9:00AM and 5:00PM EST. To receive support, please call us at . Or feel free to send us an e-mail to . We will do our best to respond to your e-mail within hours of its receipt. For other contact information, click the "Support Hours and Contact Information" link above.
"Fox Smart was created to change how Cisco routers are managed - to increase the power and flexibility of configuration management - to give control of the network back to the IT department."
-- Andrew Pach,
President and CEO, Fox Smart

Fox Smart Support








M-F 9:00AM - 5:00PM EST

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